ACS Technologies Return Policy For Forms
Forms Return Policy
- Full credit, including shipping cost, is issued for forms that will not work with ACS programs as stated on the ACS online store, or if ACS made an error in processing your order. The issue must be reported within 90 days of receipt of order, or return/credit may be denied. This full credit does not extend to printer incompatibilities or software that is not up-to-date. It also does not extend to client errors made in ordering. After 90 days forms can not be returned.
- All returns must be approved by ACS. Items returned without authorization may be subject to being returned to sender at sender's expense.
- Once you have received approval to return forms they must be returned within 10 business of approval. Forms received after the 10 business days will not be accepted, and will be returned to the client at client expense.
- All returns are at client expense unless product is defective, or ACS error. ACS will not be liable for damages during shipping.
- Custom items which have been imprinted with your church name, logo, or designed specifically for your church cannot be returned or exchanged. Please order with care.
- Partial packages are not returnable or refundable.
- Restocking charges may apply. Restocking fees vary from manufacturer to manufacturer.
- Only full packages can be returned. Shrink-wrap must be intact. Any forms products approved for return that are not received with shrink-wrap intact or missing forms will not be refunded, and returned to the client. Self-seal products cannot be returned after 45 days. Shipping charges are not refundable.
- Dated forms such as W-2s and 1099s are not returnable. Please order with care.
- Returns on forms beyond 90 days are not accepted